Danibrum Romania introduces the One Stop Dealer concept

Everything in one place!

In the increasingly crowded world of wood product manufacturers, personalized and efficient services from woodworking machinery dealers are becoming increasingly sought after. Danibrum comes with a revolutionary approach, namely the ONE STOP DEALER concept, which aims to transform the way in which customers benefit from complete services, in one place, considerably simplifying the process of consulting, purchasing and maintaining equipment. 

The evolution and development of the furniture industry, from design trends to processing technologies, have forced us, in a good way, to constantly seek solutions that facilitate the sustainable and stable development of our clients' businesses. 

We have gradually gone through all the stages of development of this sector over the past 25 years, and we can say that it has never been easier to buy a machine. The offers are almost unlimited, the price ranges can satisfy any customer need, and ultimately, any category of machine you target, broadly satisfies the same operation you want.

However, what could we do differently, from the perspective of a woodworking machinery supplier? More varied services, options that become standard on machinery, lower prices (we know, that's what we all want) or maybe a bonus vacation at the beach? Vacation sounds the best, we know.

An innovative vision

"DANIBRUM is part of the TEHNOHOLZ GROUP group of companies, recognized in the furniture industry for its wide range of complete and innovative solutions. With a team of passionate and customer-oriented professionals, we aim to eliminate the barriers that may arise when it comes to purchasing and maintaining a machine.

The One Stop Dealer concept is designed to give our customers a pleasant experience by making the purchasing and maintenance process simpler and more predictable. " – Mihai Vatavu – General Manager

ONE STOP SHOP is not a concept we invented. We have rethought it and renamed it ONE STOP DEALER, a unique concept in Romania. In other words, we are not trying to reinvent the wheel, but we have a duty to improve and implement concepts that can provide high returns.

Why unique? A legitimate question. After all, we still sell equipment to support our activity. The difference, however, is the services and the way we approach each client as a business with national and/or international potential.

We like bold projects with broad time perspectives. Some of our clients, who were just starting out in 98-99, are now factories that export furniture and other wooden products all over the world. These same companies have helped us develop complex product and service portfolios, so that we can offer everything “on a plate”. If a client wants to order pizza from us, we will do everything we can to ensure that they receive one of the best pizzas in their city.

Basically ONE STOP DEALER existed, but it needed a name.

What does ONE mean? STOP DEALER?

One Stop Dealer is a comprehensive approach that integrates all necessary services from consulting to installation and maintenance to offering software solutions, marketing and promotion.

1. Professional consulting. Clients benefit from the experience of a stable team, with extensive expertise in the field, focused on finding solutions applied to each situation.

• Sale of equipment and accessories. We are proud of our highly varied product portfolio, covering the entire range of machinery, from hobby machines to industrial machines that incorporate technologies specific to Industry 4.0. Our showroom in Comănești houses over 100 different machines, ready to be viewed and tested by those who want top performance. We also facilitate the purchase of handling and sandblasting products and forklift accessories through our sister companies UNILIFT and BEN-JON Technic. Whether you are aiming at furniture production from PAL, MDF and HDF or at solid wood processing, we will find the right machine together with you. The sky is the limit.

• Parts and accessories. We have a wide range of parts and accessories for the machines we sell, so that our customers experience the shortest possible production times, caused by various malfunctions or breakdowns.

• Software. We have a long list of software development partners dedicated to our industry. This has led to the development of an internal department dedicated to the CNC software sector and beyond.

• Live video conferences. DANIBRUM clients benefit from the videoconferencing service, which aims to quickly relieve the production process, by assigning a technician, who will try to solve the problem quickly, through audio or video calling. This service has a major impact, as it eliminates possible days of standby of the machines, implicitly blocking production.

• Professional service and maintenance. The DANIBRUM technician team is recognized in the industry for the efficient solutions it offers to clients. Together with engineer Ionuț Soroceanu, the technical team is continuously growing and expanding.

• Project writing services. If clients wish to benefit from non-reimbursable funds, we offer the possibility of choosing from a long list of consultants specialized in writing projects in the field of wood processing. 

• Marketing and promotion services. Pivoting to the online environment is becoming an increasingly common practice in business plans. Most European funding programs include business digitalization in the list of main objectives. In this regard, our internal marketing department is ready to provide information and solutions towards good practices to follow in this sector.

• People. Even though it is the last point, we focus mainly on the interpersonal relationship. We try to truly understand the specifics of the business, to see through the eyes of the client, to relate and communicate effectively, in such a way that the proposed solution is not the one with many zeros, but the solution that will help grow our business. Indeed, the financial flow is the lifeblood of a business, but the times when things were done only for money are gone. It is time to develop solid, sustainable and reliable partnerships. For this reason, with most of our clients we have crossed the barrier of being a simple client.

This concept brings numerous advantages to customers:

• Time saving. You no longer need to contact different companies to contract services separately. All services are in one place.
• Trust and quality. Customers can trust that our services and products are of the highest quality, carefully selected to best fit the furniture industry.
• Financial savings. Obtaining a complete package brings significant savings compared to purchasing services and products individually. We do not offer the lowest prices on the market, but we certainly strive to ensure that each investment made brings returns at the highest level of performance.

"We are dedicated to transforming our customers' experience, and we offer them a more convenient and more efficient way to purchase and manage their machinery. One Dealer Stop is the future in the furniture industry," emphasizes Mihai Vatavu.

Danibrum and its “One Dealer Stop” concept demonstrate that innovation and customer focus can bring about significant changes in an industry. This approach simplifies and facilitates the customer experience, providing all the services they need in one place. With such a commitment to excellence and customer satisfaction, Danibrum paves the way for an easier and more enjoyable buying and using experience for everyone.