Privacy policy

Privacy policy

(update date 16.10.2020/XNUMX/XNUMX)

Tehnoholz Group SRL recognizes the importance of protecting your personal data and wishes to make all necessary efforts to ensure an adequate level of protection.

Our company aims to comply with all legal provisions in force regarding the protection of personal data, thus we comply with the provisions of EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as the provisions of Law 190 of 18 July 2018 on implementing measures for Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

For this reason, we make every effort to explain to you, through this Privacy Policy, in an understandable and clear way, how our company collects, stores, processes, transmits, and transfers information regarding your personal data.

It is also important to check the Privacy Policy frequently for updates. If we update the Privacy Policy, we will notify you of changes that we consider material by sending you an email, where appropriate. The most recent version of the Privacy Policy will always be available here. You can check the “effective date” posted at the top to find out when the Privacy Policy was last updated.

Please read the Privacy Policy carefully to be informed about the processing of your personal data and your rights in relation to it.

Who we are?

Our company, as a personal data controller, can be identified by the following: Tehnoholz Group SRL is a legal entity under Romanian law, with its registered office at 15 Crinului Street, Comănești, Bacău County, registered with the Trade Register under no. 

J4/1692/2008 with tax registration code Ro 24490988.

If you have any questions or concerns regarding our Privacy Policy, please write to us at the following email address: marketing@danibrum.ro where we are at your disposal and will be happy to answer you.

What is personal data?

According to the definition of EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data 

"personal data" means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.

"data controller" means, according to Article 4 of the General Data Protection Regulation, the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of the processing are determined by Union or national law, the controller or the specific criteria for his designation may be laid down in Union or national law

"processor" means the natural or legal person who processes personal data on behalf of the controller.

What personal data do we process, for what purpose and on what legal basis?

There is some information that we collect directly from you, and some that we receive from third parties and/or our partners if you order Products and/or Services from them from us.

Who receives your data?
Within this company, only those persons and services (e.g. specialist field) who need them to fulfill our contractual and legal obligations receive your personal data. 

In addition, to fulfill our contractual and legal obligations, we partially operate with various service providers (e.g. for shipping products). A list of contractors and service providers used by us, with whom we do not have only temporary business relationships, can be obtained upon request by sending an email to marketing@danibrum.ro.

In addition, we may pass on your personal data to other recipients outside the company, to the extent that this is necessary to fulfill our contractual and legal obligations as an employer. These may include, for example:

  • Authorities (e.g. financial authorities, courts)
  • Bank (SEPA payment environment)
  • The insolvency administrator in the case of a private insolvency

The personal data we process and the purpose of the processing:

1. Billing and delivery dates

If you wish to order any of our Products and/or Services, we ask that you provide us with the following valid, correct information in order to process the Order and deliver the products: name, surname, telephone number, e-mail address, delivery address and billing address.

Legal basis: The legal basis for the processing of your billing and delivery data mentioned above is the fulfillment of our contractual obligations towards you, and the fulfillment of our legal obligations regarding billing. 

The legal basis for the processing of data such as e-mail address, telephone number is your consent expressed when registering on our website, which you can revoke at any time by sending a request to this effect to the e-mail address marketing@danibrum.ro

2. The data we request if you wish to benefit from our newsletter

If you are a User of our website, and you wish to benefit from our continuous information - newsletter - regarding our activity, which also contains our information related to promotions, discounts, advertising campaigns, direct marketing information, advertising and publicity, we ask you to provide us with a valid e-mail address and your first and last name for identification and for the detection and prevention of fraud.

Legal basis: if you opt to receive newsletters from our company, we request your explicit consent in this regard, which constitutes the legal basis for processing. Consent can be revoked at any time by sending a request to this effect to the e-mail address marketing@danibrum.ro

We ensure that you have a simple option to withdraw your consent at any time, by unsubscribing, and you can report your opposition to the processing of your data or any other questions, problems to the email address: marketing@danibrum.ro

3. Data processed for product returns

If you wish to exercise your right to return the Product, in order to fulfill our legal obligation and prevent any kind of abuse and fraud, we will request: identification data such as first and last name, delivery address, order identification data such as invoice number, product delivery date, reason for return and other observations from you, and in order to be able to keep in touch with you until the return process is resolved, we ask you to provide us with a valid e-mail address and a correct phone number.

The legal basis for this processing is the fulfillment of our legal obligations towards the Customer regarding the possibility of returning the product within the time limit and conditions provided by law.

3.1. Data processed for the purpose of guarantee redemption:

In order to exercise your right to claim the warranty regarding the Product/Service purchased, we request the following data from you: name, surname, invoice number and invoice date.

The legal basis for processing the above data is the fulfillment of our company's legal and contractual obligations regarding the warranty of the products sold.

We also use the personal data provided by you to:

(Of these options, only those that you use on the website should be selected; the others must be deleted.)

  • advertising, such as providing personalized advertisements, and sending promotional communications with your separate consent, when necessary;

3.2. The data you your you provide us with involuntarily:

IP Address – When you visit our website, your IP address is recorded. However, we DO NOT use your IP address to identify you or for any other purpose. 

Operating system, browser, browsing activity and other information about how you interacted with our website. We may collect this information through the use of cookies or other similar technologies.

You are not obliged to provide us with your personal data, but given the above processing purposes, we may not be able to fulfill some of your requests without providing this data, and thus you may not be able to benefit from some of the services of our website or your experience on our website may be different. In any case, our company respects your decision regarding the provision of personal data.

3.3. Personal data retention period

Our company retains your personal data for as long as necessary to fulfill the purpose for which it was provided, but no longer than 3 months (It is advisable to enter a data storage period as short as possible, except for those necessary for billing.) since the last visit to our website, or the last contact with you.

In the case of personal data that we store and process to fulfill legal requirements related to accounting and archiving, such as data necessary for invoicing, they will be stored for a period of 10 years from the issuance of the invoice according to the provisions of Romanian legislation in force.

If you wish to withdraw your consent to the provision of your personal data, you can exercise this right at any time by sending an email: marketing@danibrum.ro

4. Sharing personal data

4.1. General information regarding the purposes of processing
We primarily collect, store and process your personal data only to fulfill a contractual obligation to you or if you have given us your consent. However, we also use your data to comply with procedures or legal provisions that concern us, to the extent that this is necessary to protect our interests or those of our legitimate interests or to assert, protect or exercise our rights against certain claims. 

4.2 The data you provide to us 

4.2.1: In principle, you can use our website without having to directly communicate personal information to us. For certain services, for example, in the case of subscribing to the newsletter or if you wish to be a member of the “Danibrum Romania” community, it will be necessary for you to provide us with personal information. For this purpose, you will need to specify your name or your e-mail address, in order to benefit from the respective service. 
2.2.2: The analysis and processing of personal data is necessary in particular for the collection, processing and performance of reports, so that we can fulfill our contractual obligations. You can obtain additional data in this regard from the complementary information. 

4.3. Data we automatically obtain through your use of our online services
Certain data is already collected if you visit our website.

4.3.1 Protocol data
The automatically collected data includes web server log data. We only activate this logging in exceptional cases to examine support cases and ensure stability and security (Art. 6 para. 1 lit. f) DS-GVO). Each data set contains:

  • date and time of request
  • client and server IP address, port status and protocol
  • the name of the accessed file or website and the size of the request
  • login information for the respective web service to the extent that you log in with a user account
  • browser type and access point (last website accessed by the customer)
  • This data is evaluated anonymously and exclusively for technical purposes. No statistical evaluations are carried out.

4.3.2 Cookies
Cookies are small files containing a string of characters in which certain information is stored in an open or closed manner. Cookies are transmitted by the server to your device where they are stored. They are used to identify the device from which a website was accessed. If you log in to a website, cookies ensure communication of the connection to the server and verification of authorizations when accessing the website. Each cookie has a specific expiration date. Cookies allow tracking of user actions on different pages and websites. Cookies facilitate communication between our server and your device, thus optimizing the use of websites. Cookies do not only come from the administrators of the websites accessed, but also from third-party administrators. Through your browser, you have the possibility to view existing cookies, delete them or set a configuration so that they are no longer stored partially or in full. Please note that, after disabling cookie storage permission, certain functions may no longer function optimally or may not function at all. 

4.3.3 Usage analysis 

4.3.3.1 Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), also known as Google. Google Analytics uses text files, also known as cookies. Cookies are stored on your computer and generate information about your use of our website. The legal basis for the use of Google Analytics is Art. 6 para. 1 S. 1 lit. f DS-GVO.
This information is then stored on a Google server in the USA. An IP anonymization function is activated on this website, i.e. your IP address is shortened beforehand by Google within the member states of the European Union or in other contracting states of the Treaty on the European Economic Area. The full IP address is only transferred in exceptional cases to a Google server in the USA where it is shortened. For the exceptional cases in which personal data is transmitted to the USA, Google complies with the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. 
Google uses the information generated to create evaluations and reports on the use and activities of the website www.wordpress-565477-2616407.cloudwaysapps.com and to provide additional services when using the website www.wordpress-565477-2616407.cloudwaysapps.com. This applies in particular to advertising functions, such as Google Analytics reports on performance according to distinctive characteristics and demographic interests. The Google Analytics reports on performance according to distinctive characteristics and demographic interests include data requested by Google in order for third-party administrators to display advertisements based on the interests and data of the visitor (e.g. age, gender and search terms). Depending on the case, Google will transfer the information to third parties if this is legally prescribed or to the extent that third parties process this data at Google's request. 

The IP address transmitted by your browser within Google Analytics is not merged with other data by Google. You can block the use and storage of cookies by making an appropriate setting in your browser. Please note that in this case you will no longer have full access to certain functions of this website. 
The storage and recording of data (including your IP address) by cookies on the website and their processing by Google can also be blocked within the services offered by Google. To do this, you need to download and install the browser plug-in available at the following link: Browser add-on to disable Google Analytics
If you use the mobile browsing function or have installed a browser add-on, please click on this link to block Google Analytics on this website in the future. In addition, a cookie rejection program will be installed on your device. If you want to delete cookies, you must click on this link again. Further information on Google's provisions can be found at www.google.com/policies/privacy/

4.3.4 Remarketing 

4.3.4.1 Google Tag Manager 

This website uses Google Tag Manager from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). The Google Tag Manager function is used to manage tags (identification marks) on the website via an interface. The use of the Google Tag Manager function does not involve the use of cookies or the recording of personal data. The tool ensures the issuance of other tags that, under certain conditions, record data on your part. Google Tag Manager does not access this data. If a deactivation has been carried out at domain or cookie level, this remains valid for all tracking tags that have been implemented with Google Tag Manager. The legal basis for the processing of your data is Art. 6 para. 1 S. 1 lit. f DS-GVO.

4.3.4.2 Google AdWords Remarketing 
This website uses the Google AdWords Remarketing function from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). The legal basis for processing your data is Art. 6 para. 1 S. 1 lit. f DS-GVO. Google AdWords Remarketing technology allows us to re-address users who have already visited our website and are interested in our offer with targeted advertising on the pages of the Google partner network. For this purpose, when our website is accessed, a cookie is stored on the user's device, which allows us to recognize users when they visit the websites of our advertising partners. In addition, we are able to analyze the interests of users in order to be able to offer them product recommendations and advertising materials based on their interests. The data stored in the cookie is not merged with other personal data within the user profiles. By continuing to browse this website, you consent to the processing of your data collected through Google functions as described above and for the purposes mentioned above. 
You can disable the use of cookies by Google by visiting www.google.com/privacy/ads and clicking the "opt-out" button. Alternatively, you can block the use of cookies by third-party administrators by visiting the advertising opt-out website. www.networkadvertising.org/managing/opt_out.asp. 
Please note that in this case you will no longer have access to certain functions of this website. You can find further information on Google's provisions at www.google.com/policies/privacy/. 

4.3.4.3 Facebook Remarketing / Retargeting
This website uses the Remarketing-Tags function of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. By using the remarketing tags, a direct connection is established between the Facebook server and the user's browser when our website is accessed. This means that our websites are recorded on the Facebook server, which of the user's IP addresses are accessed. Facebook assigns this information to the user's personal Facebook account. This information is used within the scope of the Facebook Ads function. Please note that we, as service providers, do not gain possession of the transmitted data and do not influence how Facebook uses it. For more information on how Facebook analyzes and uses data, your rights and options for protecting your personal data, please refer to Facebook's data protection information at www.facebook.com/about/privacy/If you do not want Facebook to assign the collected information directly to your Facebook user account, you have the option of disabling the Remarketing “Custom Audiences” function. are here. For this, you must be logged in to your Facebook account. The legal basis for the processing of your data is Art. 6 para. 1 S. 1 lit. f DS-GVO. 

4.3.5 Social Media Plug-Ins

Our website also uses programs (plugins) of the following social networks:

  • Facebook
  • Twitter
  • Instagram
  • Google+
  • YouTube

These are the offers from American companies in the USA:

  • Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA)
  • Twitter Inc. (1355 Market Street, Suite 900, San Francisco, CA 94103, USA)
  • Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA)

The plugins on our websites are identified by the logos of the companies involved or by phrases such as "Like", "Follow" or Share. When accessing a website that contains such a plugin, the browser establishes a direct connection to the servers of the relevant company, and the content of the plugin is displayed on the accessed website. Thus, information about your access to our website is forwarded to these companies. We have no influence on the data collected and the data processing processes and do not know the full scope of data collection, the purposes of processing, the storage periods. We also have no information on the deletion of data collected by the plug-in provider. The plug-in provider saves the data collected about you as usage profiles and uses them for advertising, market research and/or the configuration of its website as needed. Such an evaluation is carried out in particular (also for unauthenticated users) when displaying advertisements according to need and when informing other users of the social network about your activities on our website. You have the right to object to the creation of these usage profiles, which you must exercise by contacting the provider of the respective plug-in. Through plug-ins, we offer you the opportunity to interact with social networks and other users, so that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of plug-ins is Art. 6 para. 1 S. 1 lit. f DS-GVO.
If you are logged into your user account with this company when you access our website, your access to the website is linked to the account you are logged into. By interacting with the plugins, for example by clicking the "Like" button or by posting a comment, this information is communicated and saved on the servers of these companies. If you wish to block the communication of this type of data, you must log out of your account before accessing our website. The purpose and scope of the data collected by these companies, the ways in which they process and use your data, as well as your rights and options for making settings regarding the protection of your personal data, are presented in the data protection information provided by:

4.3.6 Firebase
In order to better understand and optimize user behavior in our applications, we use Firebase. This involves communicating anonymous user data to Firebase. In addition, other Firebase functions are used to better guide users or assess the causes of errors in our applications, as well as push notifications. Firebase is a real-time database that can be used to insert real-time information into your own website. Firebase is a Google subsidiary and is headquartered in San Francisco (CA), USA. You can find the Firebase privacy policy at https://www.firebase.com/terms/privacy-policy.htmlThe legal basis for the processing of your data is Art. 6 para. 1 S. 1 lit. f DS-GVO.

4.3.7 Crashlytics
In our apps we use Crashlytics from Crashlytics Inc, USA. Crashlytics is part of the Google group of companies. Crashlytics identifies software errors and their causes. To do this, it collects data such as: Information about the device status, the type of device, device recognition and saves it pseudonymously. By making an appropriate setting in the app, you can deactivate the collection and storage of data. You can find further information on the data protection information from Crashlytics at: https://try.crashlytics.com/terms/privacy-policy.pdfThe legal basis for the processing of your data is Art. 6 para. 1 S. 1 lit. f DS-GVO. 

4.3.8 We may disclose the information obtained from you to the following recipients, persons authorized by the operator, to the extent necessary: 

  1. Soldigo, Shoptsie Limited 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ
  • we disclose your personal data to authorities to fulfill our legal obligations, to protect our rights, property or the safety of society

Ensuring the security and confidentiality of your information.

Our company makes every effort to process your personal data respecting their confidentiality, and to treat all information obtained from you securely. Thus, our company has taken all appropriate technical, physical and organizational measures to ensure the storage and processing of personal data and in safe conditions, and to comply with the provisions of EU Regulation 2016/679 on the protection of individuals with regard to the processing of personal data and the free movement of such data. However, you should keep in mind that although we take all reasonable measures to protect your information, no website, no internet transmission, no computer and no wireless connection is ever completely secure. Thus, you access our website, use our services and provide us with your personal data at your own risk,

Transfer of personal data

Personal data may be transferred outside the European Economic Area, given that our website also uses services whose providers operate outside the European Economic Area, e.g. the USA, but we have ensured that these providers are "Privacy Shield" certified. The server where your personal data is stored is located in the European Economic Area.

rights your regarding personal data

You benefit, in accordance with the provisions of EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, from the following rights:

The right to be informed (art. 12-13): – you have the right to be informed about the details of your information that we collect and process, including the categories of data collected, purpose, recipients, transfer.

The right to rectify data (art.16): – you have the right to request us to rectify any information that is inaccurate or erroneous

Data portability (art. 20): you have the right to receive your personal data in a structured, commonly used and easily readable format, as well as to request the portability of your data between personal data controllers

Right of access to data (art.15): you have the right to request access to your data that our company collects and processes

The right to restrict processing (art.18): you have the right to request the restriction of the processing of certain data, to the extent that 

  • you contest the accuracy of the data, for a period that allows us to verify the accuracy of the data;
  • the processing is unlawful and you oppose the erasure of your personal data, requesting instead the restriction of their use;
  • the controller no longer needs the personal data for the purposes of processing, but you request it for the establishment, exercise or defense of a right in court; or
  • you have objected to the processing (other than direct marketing), for the period during which it is verified whether the legitimate rights of the operator prevail over those of the data subject.

The right to be forgotten (art.17): you can benefit without undue delay, ("the right to be forgotten"), if one of the following reasons applies:

  • they are no longer necessary to fulfill the purposes for which they were collected or processed;
  • if consent is withdrawn and there is no other legal basis for processing;
  • if the data subject objects to the processing and there are no overriding legitimate reasons;
  • if the personal data were processed illegally;
  • if personal data must be deleted to comply with a legal obligation;
  • the personal data were collected in connection with the provision of information society services referred to in art. 8 para. (1) of the DGPR Regulation

The right to object (art.21): Where the processing is not based on your consent, but on our legitimate interests or those of a third party, you may object at any time to the processing of your personal data on grounds relating to your particular situation. In such a case, we will no longer process your personal data unless (i) we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or (ii) for the establishment, exercise or defence of legal claims. If you object to the processing, please specify whether you also wish your personal data to be erased, otherwise we will only restrict them. You can always object to the processing of your personal data for marketing purposes based on our legitimate interests, regardless of your reason. If the marketing was based on your consent, you can withdraw your consent.

The right to object to profiling (art. 21) you have the right not to be subject to a profiling decision when it is based on automated processing.

To benefit from any of the rights mentioned above, you can send us your request to the email address: marketing@danibrum.ro

You can always withdraw your consent to the processing of your personal data by accessing the following link Manage personal data

If you have any questions or concerns regarding the exercise of your rights regarding the processing of your personal data, you can also contact us at marketing@danibrum.ro)

, where we welcome your requests with pleasure.

The right to file a complaint

If you are dissatisfied with the way your personal data is processed, or if you believe that the legislation on the protection of personal data has been violated in any way, you can send us a complaint at the company headquarters mentioned in this Privacy Policy, or you can file the complaint with 

National Supervisory Authority for Personal Data Processing,address B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, postal code 010336, Bucharest, Romania telephone number +40.318.059.211 +40.318.059.212, fax +40.318.059.602 e-mail: anspdcp@dataprotection.ro